Refund Policy

CanineCase offers a free trial so you can evaluate the product before you're charged. A credit card is required to start the trial, but you won't be billed until the 30-day trial ends, and you can cancel anytime before then.

Once you subscribe, your $29/month subscription is billed in advance for each monthly period. Because you're never charged without first trying the product, we don't offer refunds for partial or unused subscription periods.

You can cancel your subscription at any time from your account settings. When you cancel, you'll keep access through the end of your current billing period, and you won't be billed again going forward.

If you believe you were charged in error, or you're experiencing a technical issue that's preventing you from using CanineCase, contact us at hello@caninecase.com. We'll make it right.

Payments are processed by Paddle.com, our reseller and Merchant of Record. Paddle handles the actual charge and refund transaction on our behalf.